Beachfront vacation rental living room with white chairs on balcony and ocean view through double glass doors

Vacation Rental Cleaning FAQs | Onboarding

Have questions about our services? Below, you’ll find vacation rental cleaning FAQs about onboarding, deep cleaning, linen management, eco-friendly practices, and how we keep your property guest-ready.

Q: How to get started?

A: Simply fill out our Request a Quote form on our website. We’ll guide you through the process and prepare your property for a successful rental season.

Q: How long does the onboarding process take?

A: Onboarding typically takes 4 to 6 days, depending on the size and condition of the property. During this time, we assess, clean, declutter, and stage your property to ensure it’s rental-ready.

Q: Why is deep cleaning required for all properties?

A: Deep Cleaning process allows us to maintain consistent quality for our clients and create an efficient workflow for recurring turnover cleans. We perform a Restoration Deep Clean during onboarding, thoroughly cleaning and staging everything from utensils to baseboards and bed frames to dresser drawers. Our goal is to maintain this level of cleanliness throughout our partnership.

Q: Do you use eco-friendly cleaning products?

A: Yes, at Destin Housekeeping Services, we prioritize eco-friendly and non-toxic cleaning products to ensure safety for guests and the environment. We avoid cleaning products that coat surfaces with sticky or white films.

Q: Do you inspect the property for damages during cleanings?

A: Yes, our team carefully inspects the property for any damages or maintenance issues during the cleaning process and notifies you immediately. This proactive attention ensures that your property remains in excellent condition and ready for the next guest.

Q: How does deep cleaning billing work?

A: Payment is due upon receipt to ensure the deep clean process continues smoothly. We brief and invoice owner daily on progress, this allows owner to be involved in each step.


Vacation Rental Turnover Cleaning | FAQs

Q: What information do you need to schedule my turnover cleaning services?

A: A list of check-in and check-out dates, and the number of occupants for each stay. This ensures we provide tailored and timely turnover cleaning services. During the onboarding process we will send you our example of required checkin and checkout list.

Q: What happens if I need to cancel a scheduled paid turnover cleaning service?

A: We do not offer refunds for scheduled invoiced departure cleanings. This is because our business is highly seasonal, and our dedicated cleaners depend on the income from every departure clean to maintain our availability. If the property does not rebook, Destin Housekeeping will proceed with semi-deep cleaning.

Q: When do you invoice for turnover cleans?

A: Payment is due on the 28th of the previous month, to confirm services for the upcoming month.

Q: Why do you invoice turnover cleans in advance?

A: Our business is highly seasonal, and advance payments ensure we can plan resources effectively.

Q: How do you ensure the property is guest-ready?

A: Our turnover cleans are procedure-driven, this attention to detail ensures a consistent, polished, and guest-ready property every time.

FAQs | Bed and Bath Linen Management

Discover how linen management and laundry services ensure your vacation rental is ready for quick turnovers.

Q: Does Destin Housekeeping supply bed and bath linens?

A: Yes, we provide a full hospitality linen setup during onboarding and throughout management services.

Q: How do you manage linens between guest stays?

A: At Destin Housekeeping Services, we manage linens through off-site laundry and inventory systems — not in-house washing.

Q: Does Destin Housekeeping recommend white linens?

A: Destin Housekeeping Services recommends white linens exclusively.

General Destin Housekeeping Services Questions

Q: How can I contact you for additional questions?

A: You can call us at 1-850-499-8197, email us at info@destinhousekeepingservices.com, or fill out the contact form on our website.

Q: What areas do you service?

A: We proudly serve Miramar Beach, Crystal Beach, and Destin, Florida.

Q: What are your hours of operation?

A: We’re available Monday through Saturday, 8:00 am to 8:00 pm., Sunday 1:00 pm to 6:00 pm

Q: Can Destin Housekeeping serve as the property point of contact for guests and city officials?

A: Yes, we offer a service to act as your property’s point of contact for guests in the event of emergencies. This service is available for a monthly fee of $45. If guest issues require immediate attention, additional charges may apply, including a trip charge and an hourly rate for resolving the matter.


Still Have Questions | Vacation Rental Cleaning FAQ?

If you didn’t find the answer you were looking for, feel free to contact us directly! We’re here to make vacation rental management stress-free and efficient for you.

Call Us: +1-850-499-8197
Email Us: info@destinhousekeepingservices.com